Anti-Counterfeiting & Brand Protection
Anti-Counterfeiting & Brand Protection
Every jar, pump, and bottle that carries the La Bâché name is formulated in-house, in small batches, in Philadelphia. This page explains exactly how we protect that promise — how you can verify what you've bought, where we sell, and what happens when someone tries to imitate us.
Our Commitment to Authenticity
La Bâché is a women-owned, family-led skincare, hair, and Homme grooming house, formulated and hand-finished in small batches at our own studio in Philadelphia, Pennsylvania. Every product we release carries the La Bâché name, our registered and common-law trademarks, our trade dress, and our original packaging and label artwork — and we take the protection of all of it seriously, because it is the protection of you, our customer.
This Anti-Counterfeiting & Brand Protection Policy explains, in plain and specific terms, how La Bâché LC Bryant LLC sources and sells its products, which channels are authorized to sell genuine La Bâché goods, how you can recognize a genuine product, the intellectual property rights we hold and enforce, the anti-counterfeiting laws that apply to orders shipped to the United States, Japan, and Europe, and exactly how to report a suspected counterfeit or unauthorized listing to us.
This policy works alongside our Refund Policy, Terms of Service, Legal Notice, and Privacy Policy. Nothing here limits any right you already hold under those documents or under the law of your country.
How La Bâché Products Are Actually Made
We do not license our formulas to third-party manufacturers, and we do not use drop-shipping or white-label production. Every Skin, Hair, and Homme formulation sold under the La Bâché name is mixed, filled, sealed, and labeled at our own studio, then shipped from our registered office at 6560 N Mascher Street, Philadelphia, Pennsylvania 19120, United States. This single-source model is deliberate: it means there is exactly one legitimate origin for every genuine La Bâché product in circulation, which makes counterfeit and diverted goods easier for us — and for you — to identify.
- Batch coding. Every production run is assigned a batch or lot code, printed or embossed on the product's primary packaging (typically the base or underside of the container), which we can cross-reference against our internal production records.
- Original artwork. Our label copy, typography, packaging illustrations, and product photography are original works created for La Bâché and are protected by copyright in addition to our trademarks.
- Sealed for hygiene. As explained in our Refund Policy, every cosmetic item leaves our studio with an intact hygiene seal; a genuine, unopened La Bâché product will always show one.
Authorized Sales Channels
As of the effective date of this policy, La Bâché sells directly to customers through exactly two channels, and we do not authorize any other retailer, marketplace, distributor, or reseller to sell our products at this time:
- Our official website — shoplabache.com, operated directly by La Bâché LC Bryant LLC, is the only online storefront authorized to sell genuine La Bâché products.
- Flying Solo, New York — our brand's in-person retail presence, where a curated selection of La Bâché products is available for hands-on discovery.
We do not currently list or authorize any listing of La Bâché products on Amazon, eBay, Walmart Marketplace, Etsy, or any other third-party marketplace, in any country. Any listing you encounter on such a platform is unauthorized and has not been verified by us — please treat it with caution and report it using Section 8 below.
Social Media Is Not a Storefront
Our Instagram, TikTok, and X accounts (linked in Section 12) are for discovery, not checkout. We never process an order through a direct message, and we never ask for payment outside shoplabache.com.
If This List Changes
Should La Bâché ever authorize an additional retailer, wholesale partner, or marketplace, we will update this section with its name and a direct link, effective on the date of that update.
How to Verify a Genuine La Bâché Product
Because we sell through only two channels, verifying a genuine product is usually straightforward. Look for the following, and contact us at bonjour@shoplabache.com if anything looks off.
Batch Code Present
Genuine products carry a printed or embossed batch code on the base or underside of the packaging. If a product has no batch code at all, that is a strong sign it did not originate from our studio.
Check FirstOrder Confirmation From Us
A genuine purchase generates an order confirmation email from shoplabache.com and, for card payments, a charge that reads under La Bâché LC Bryant LLC. No confirmation from us means the item did not come from an authorized channel.
Cross-CheckHygiene Seal Intact
An unused genuine product arrives with its factory seal unbroken. A "new" item with a broken, missing, or visibly re-glued seal was not sold to you as we shipped it.
Physical CheckIf a price seems far below what we charge on shoplabache.com, or a seller pressures you to pay by an untraceable method, treat it as a warning sign rather than a bargain.
Our Trademarks, Trade Dress & Copyright
The name "La Bâché," our logo, our product names, our packaging design and trade dress, and our original photography, illustrations, and label copy are proprietary assets of La Bâché LC Bryant LLC. Depending on the asset and jurisdiction, they are protected by trademark rights, trade dress rights, and copyright, whether registered or arising automatically under common law and international treaty.
- United States. Our marks and trade dress are protected under the Lanham Act (15 U.S.C. § 1051 et seq.), including its trademark counterfeiting remedies, and under the criminal Trademark Counterfeiting Act (18 U.S.C. § 2320). Our original label and packaging artwork is protected under the U.S. Copyright Act (17 U.S.C. § 101 et seq.).
- European Union. Our marks are protected under Regulation (EU) 2017/1001 on the EU trade mark and, where relevant, national trademark laws of the EU member states we ship to. Unauthorized use is also actionable under the IP Enforcement Directive (2004/48/EC).
- United Kingdom. Our marks are protected under the Trade Marks Act 1994 and, where relevant, the law of passing off.
- Japan. Our marks are protected under the Trademark Act (商標法) and against imitation and misleading use under the Unfair Competition Prevention Act (不正競争防止法).
Use of our name, logo, or product names to advertise, list, or sell goods we did not manufacture — including genuine-sounding but unauthorized reproductions, and listings that use our photography or copy without permission — infringes these rights, whether or not the product itself is a physical fake.
Regional Anti-Counterfeiting Laws & Customs Enforcement
We ship to the United States, Japan, and the European Union, EEA, and United Kingdom, and counterfeit goods are addressed differently under each region's law and customs system. Select a region below.
Federal Trademark, Customs & Trade Practice Law
Counterfeit goods imported into or sold within the United States can trigger both civil and criminal liability for the counterfeiter under the Lanham Act and 18 U.S.C. § 2320, and U.S. Customs and Border Protection (CBP) has independent authority to seize infringing shipments at the border, including through its e-Allegations program and the trademark recordation system under 19 C.F.R. Part 133. Deceptive listings and marketing of counterfeit goods are separately actionable by the Federal Trade Commission under the FTC Act, and by state attorneys general under each state's consumer protection statute.
Federal Trademark Law
Lanham Act civil remedies (15 U.S.C. § 1114, § 1125) and criminal trafficking in counterfeit goods (18 U.S.C. § 2320) both apply to goods sold using our marks without authorization.
U.S. Customs & Border Protection
CBP may detain and seize counterfeit shipments at import based on our trademark recordation and on e-Allegations submissions from the public.
Federal Trade Commission
Deceptive or fraudulent counterfeit marketing is separately actionable under Section 5 of the FTC Act as an unfair or deceptive trade practice.
State Consumer Protection
States including California, New York, and our home state of Pennsylvania prohibit deceptive sale of counterfeit or misrepresented goods under their own consumer protection statutes, enforceable by each state's attorney general.
EU Trade Mark, Enforcement & Customs Regulation
Within the European Union and the wider EEA, our EU-protected marks and trade dress are enforceable civilly under Regulation (EU) 2017/1001 and the IP Enforcement Directive (2004/48/EC), while misleading marketing of counterfeit or look-alike goods is separately addressed under the Unfair Commercial Practices Directive (2005/29/EC). Customs authorities across the EU can detain suspected counterfeit shipments under Regulation (EU) 608/2013 once a rights holder has filed an Application for Action with the relevant national customs authority.
EU Trade Mark Regulation
Regulation (EU) 2017/1001 gives EU-wide civil enforcement rights against unauthorized use of a protected mark across all member states.
Customs Detention (Reg. 608/2013)
National customs authorities — including France's Douanes, Germany's Zoll, Ireland's Revenue Customs Service, the Netherlands Customs Administration, Spain's Agencia Tributaria, and Italy's Agenzia delle Dogane — may detain suspected counterfeit shipments at the border.
IP Enforcement Directive
Directive 2004/48/EC standardizes civil remedies, evidence preservation, and damages for intellectual property infringement across EU member states.
Unfair Commercial Practices
Directive 2005/29/EC prohibits misleading a consumer into believing a counterfeit or unauthorized product is a genuine, brand-authorized item.
UK Trade Marks Act, Border Force & Trading Standards
Following the UK's departure from the EU trade mark system, our marks are separately protectable in the United Kingdom under the Trade Marks Act 1994, with criminal counterfeiting offences under the Trade Marks Act and the common-law tort of passing off available where a registered mark does not fully cover the conduct. UK Border Force can detain suspected counterfeit imports, and local Trading Standards services investigate the sale of counterfeit goods within the UK market.
Trade Marks Act 1994
Provides both civil infringement remedies and criminal offences for dealing in counterfeit goods bearing a UK-protected mark.
UK Intellectual Property Office
The UK IPO maintains the UK trade mark register and publishes guidance for rights holders on enforcement routes, including referral to Trading Standards.
UK Border Force
Can detain suspected counterfeit shipments entering the UK based on rights holder notifications and applications for action.
Local Trading Standards
Investigates and can prosecute the sale of counterfeit goods to consumers within the UK, including online sales.
Trademark Act, Unfair Competition Prevention Act & Customs Act
In Japan, use of our marks without authorization infringes the Trademark Act (商標法) and, where the conduct causes confusion with our genuine goods, the Unfair Competition Prevention Act (不正競争防止法), both of which carry civil and criminal consequences. Japan Customs can suspend the import of goods that infringe a recorded trademark under Article 69-11 of the Customs Act, and the Consumer Affairs Agency addresses misleading representations made to Japanese consumers.
Trademark Act (商標法)
Protects registered marks against unauthorized use on identical or similar goods, with civil and criminal remedies available to the rights holder.
Unfair Competition Prevention Act
Separately prohibits acts causing confusion with another party's well-known goods or business indications, including counterfeit or imitation packaging.
Customs Act, Article 69-11
Allows Japan Customs to suspend and seize the import of goods infringing a recorded trademark right at the border.
Consumer Affairs Agency
Addresses misleading advertising and representations that could deceive a consumer into believing a counterfeit item is genuine.
National & State Reporting Authorities
In addition to reporting a suspected counterfeit to us directly (Section 8), you always retain the right to report it to the relevant public authority in your own country or state. We list some of the most relevant below; this list is informational and not exhaustive.
| Region | Report Counterfeit Goods To | Consumer / Deceptive Practice Concerns |
|---|---|---|
| United States | U.S. Customs and Border Protection e-Allegations program (imported goods) | Federal Trade Commission; your state Attorney General (e.g., California, New York, Pennsylvania) |
| European Union | Your national customs authority's Application for Action process (e.g., France Douanes, Germany Zoll, Ireland Revenue, Netherlands Customs, Spain Agencia Tributaria, Italy Agenzia delle Dogane) | Your national consumer protection authority and, for cross-border EU matters, the European Consumer Centre network |
| United Kingdom | UK Border Force / HM Revenue & Customs; UK Intellectual Property Office | Local Trading Standards, via the Citizens Advice consumer service |
| Japan | Japan Customs (import suspension requests under the Customs Act) | Consumer Affairs Agency; your local Consumer Affairs Center (消費生活センター) |
Report a Suspected Counterfeit or Unauthorized Listing
Complete the fields below and press "Prepare My Report" — it will open a pre-filled email in your default mail app addressed to bonjour@shoplabache.com, ready for you to review, attach photos to, and send. Nothing is transmitted until you send that email yourself.
Suspected Counterfeit Report
Please include as much detail as you can — a seller URL or screenshot, a photo of the batch code, and a photo of the packaging all help us investigate quickly.
What Happens After You Report
We investigate every report personally. Here is the process a report goes through once it reaches us.
We Acknowledge
We reply to confirm receipt of your report, typically within one business day.
We Compare Records
We check the batch code, order details, and photos you provide against our own production and sales records.
We Escalate If Confirmed
Where a listing or seller is confirmed unauthorized, we pursue takedown with the relevant platform and, where warranted, escalate to legal counsel, customs, or law enforcement.
We Follow Up With You
We tell you what we found and, where your own purchase is affected, walk you through your remedy under Section 10.
If You Believe You've Purchased a Counterfeit
If you suspect an item is not genuine La Bâché, take the following steps.
Changes to This Policy
As La Bâché grows — including any change to our authorized sales channels, our shipping regions, or the enforcement landscape in the United States, Japan, or Europe — we may update this policy to reflect that. When we make a material change, we update the "Last Updated" date at the top of this page.
Any update applies going forward from its effective date; it does not diminish a right you already held, or a report you already filed, before the change.
Questions About Authenticity or Brand Protection
If you're unsure whether a product, listing, or seller is genuine La Bâché, our team replies personally — typically within one business day.
Reach us by phone or email, through live chat on the site, or by writing to our Philadelphia office. You can also follow our official accounts below to help distinguish us from impersonating profiles.
This Anti-Counterfeiting & Brand Protection Policy forms part of, and should be read alongside, our Refund Policy, Terms of Service, Shipping Policy, Privacy Policy, and Legal Notice. © 2026 La Bâché LC Bryant LLC. All rights reserved.